Many of our clients use Frontline ACT as a safety tracking tool, but it’s much more than that. The system’s configurability allows for endless creative applications, spanning everything from HR to loss prevention.
Whether you’re managing safety audits or rolling out HR policy changes, Frontline ACT is a centralized platform to track issues, assign accountability, and follow through to resolution.
Health & Safety
In any safety department, tracking action items is critical for maintaining compliance and preventing incidents. Having a detailed corrective action log gives insight into the decisions leading up to and after an incident. This allows for better control measures and follow-up procedures in the future. Some of the most common uses of Frontline ACT for safety management include:
- Injury and illness incident investigations
- Near miss investigations and corrective actions
- Job safety analysis
- Corrective action tracking
- Third-party safety audit tracking
- Safety permit documentation and expiration tracking
- Behavior-based safety (BBS) observation tracking
- PPE compliance (logging violations, tracking reorders, PPE hazard assessments, etc.)
- Contractor safety audits, inspections, and issue resolutions
- Emergency response procedures and incident documentation
- Employee safety culture surveys
- Gemba walk documentation, follow-up, and reporting
Webinar: Frontline ACT for Incident Management
Explore the different ways that you can improve your incident management process with Frontline ACT.
Human Resources
Most HR teams manage a wide range of sensitive and complex processes. This includes things like employee onboarding, policy enforcement, timecard tracking, payroll, workplace investigations, and more. Oftentimes, these situations have several stakeholders, and the tasks involved are time sensitive.
You can track all these events within our Frontline ACT tool to improve documentation practices and resolve action items faster. Here are examples of what an HR team might track in the system:
- Onboarding and offboarding
- Employee relations investigations like workplace violence, time theft, and harassment
- Employee training compliance audits
- Employee feedback and engagement projects
- Roll out of new policies or changes to existing policies
- Performance review process
Operations
The main job of an operations department is to keep the business running efficiently. This involves a good amount of cross-departmental collaboration. Whether that’s maintenance, safety, quality, etc., keeping track of all the ongoing projects is a challenge for many businesses.
If you’re looking for ways to increase visibility, Frontline ACT can help you do more than safety tasks. Consider using it to track:
- Unplanned downtime root cause analysis and action tracking
- Continuous improvement projects
- Action tracking for maintenance activities (tickets, audits, replacement part purchase orders
- Shift handoff reports and outstanding action item transfers
- Process bottleneck investigation, analysis, and corrective action
Quality
More than safety, you can also use Frontline ACT for quality control. From vendor management to batch testing, there are all sorts of events your team might want to document in the system. It’s as easy as creating the forms and workflows for the specific processes you’re standardizing. Check out these ideas of what to track in the quality department:
- Vendor nonconformance follow up and enforcement
- New vendor onboarding and approval processes (contracts, financial checks, etc.)
- Vendor compliance audits
- Product quality inspections (QA and QC processes)
- Customer complaint tracking
- Purchase order discrepancy investigation and resolution
Loss Prevention
The loss prevention department ensures the physical security of the business, but it also oversees a lot more than safety. Their investigations often involve coordinating with HR, operations, and security teams. Frontline ACT streamlines incident documentation for these processes and more:
- Inventory shrinkage investigations (personnel interviews, footage review, documentation of findings, corrective action, closeout, etc.)
- Facility security audits
- Internal fraud investigations (documentation of interviews, findings, action items, etc.)
- Building access violations like tailgating or unauthorized visitors
- Customer return tracking (suspicious returns, return violations, business impact, etc.)
- Supply chain loss documentation related to tampered shipments or items lost in transit
- Maintenance of building security equipment
- Parking lot and perimeter audits and updates
Achieving More Than Safety
Using your action tracking software outside of the EHS department is essential for finding improvement opportunities throughout your business. With Frontline ACT, you’re really only limited by your own creativity. That’s because you can configure our workflow for different types of events and build custom forms for your team to fill out.
Our tool provides the organization, structure, and reporting functions to help you stay on top and on track. This means fewer incidents, faster follow-up, better compliance, and less time spent on administrative tasks. If you’re not already using Frontline ACT, book a demo to learn more about it or check out our pricing calculator for a free quote!
