Support Services

Hit the ground running with our comprehensive support services.

A smooth transition for your team

Our EHS software products are available as a complete software as a service (SaaS) solution. This means that we take care of hardware and software administration, data backups, upgrades and more so your IT team doesn’t have to worry. We also provide the below support services, so you can get started with your products as soon as you’re ready.

Safe, Reliable Hosting

Our servers are available 24/7 guaranteed, and our data centers have state-of-the-art security, redundancy, and bandwidth capabilities. Self-hosting is also available in certain circumstances.

Training for Your Administrators

All of our products include a one to three-day in-person or online training session for your administrators. During this session, your administrators will learn everything they need to know to manage the software successfully and quickly train end-users on the software.

Fast, Easy Implementation

Once we receive your user information, we will have your dedicated site up and running within days. Plus, there’s no special equipment required, your users will simply need a computer or mobile device.

Ongoing Technical Support

In addition to our products’ built-in help manuals, we offer unlimited phone and email technical support for your administrators so that you can get your questions answered (by a real person!) as quickly as possible.

Integration with Other Systems

If you currently use SAP, PeopleSoft or another popular Human Resources Information System (HRIS), we can integrate our EHS software products with your system in order to automate the management of people. We can also integrate with other systems, such as asset management and Process Hazard Analysis (PHA) systems.

Migration from Legacy Systems

If your company has been using another Management of Change software, Action Tracking or Learning Management System, or even an Excel or Access database, we can migrate your data so that all of your information is available in one place.

Trusted by customers around the world

“The team at Frontline helped us with implementation, and we were able to get the program fully implemented in 6 locations within 6 months. We have been using Frontline for 5 years now. Frontline continues to be there for us when we need them.”

Frank Sizemore, Director, Regulatory Affairs

“Frontline has continued to improve the EHS Management Software features. They have been very easy to work with and willing to customize features when needed.”

Dan March Section Engineer

See what Frontline can do for your company.

Learn how you can track, manage, and automate everything from regulatory compliance audits to safety inspections with Frontline’s EHS solutions.