Incident Management Software

A comprehensive tracking system for managing incidents, audits, preventive actions, and more.

Identify and manage incidents

Frontline’s web-based incident management software is a comprehensive tracking system for managing incidents, accidents, near misses, audits, inspections and other EHS-related events.

The issue tracking software makes it easy to document, communicate and investigate such events, as well as track completion of resulting corrective and preventive actions.

Incident Management

Manage compliance processes

In addition to its function as an event/incident management system, it can also be used to track completion of one-time or recurring EHS-related action items, such as compliance inspections and plant housekeeping. Action item assignees can be asked to complete a custom form and address deficiencies by creating additional action items.

Reduce risk, improve productivity

With our incident tracking system, you will be able to create a single, searchable database of all EHS-related events affecting your company and ensure that events are adequately communicated and addressed, thereby reducing environmental, health and safety risk and maintaining compliance with OSHA and other regulations.

Trusted by customers around the world

“From the initial contact with the Frontline team to the 1-½ days of live training, to the easily customizable product, to the outstanding and continuing customer service and technical support, Frontline not only met but in many ways exceeded, our expectations!”

Michelle Berardinelli, Global Process Safety / Regional EHS Manager

“Frontline’s products have significantly reduced the time it takes to administer our training programs…In addition, this program makes tracking our management of change process easier and that assigned tasks get completed on time.”

Jolleen R. Graf, Safety & Environmental Management System, Coordinator

“Frontline’s MOC and ACT systems have proved to be much better than our previous two systems. We have been able to keep all departments involved and MOCs progressing through the system.”

Joseph Anderson, PSM Superintendent

Custom Events

Create custom event categories, along with custom forms to capture information about events (e.g. Incident and Near Miss Form, OSHA Injury and Illness Form, Quality Audit Form)

User Roles

Designate reviewers and approvers to assist with event investigation and identification of corrective and preventive action items

Action Items

Assign action items with specific due dates to individuals or job titles – assignees can complete or transfer the action item, report progress and attach documents

Process Tracking

Designate verifiers to confirm action item completion or request additional action. Gain insight into events and action item status and completion through custom and standard reports that can be printed or exported to Excel, as well as administrator dashboards


Enforce action item completion through automatic email notifications with configurable frequency and options to escalate notifications to supervisors


Notify individuals or groups of events, track sign-offs and escalate overdue sign-offs. Create and manage multiple companies, locations and departments and distribute user, administrative and reporting access across levels


Allow frontline workers to report incidents and other events and submit safety suggestions


Easily access complete record of in-process, completed and voided events and action items, with options for conveniently resubmitting voided events

Recurring Action Items

Assign standalone action items in order to manage compliance tasks (e.g. monthly PPE inspection, monthly safety shower inspection) assigned on a one-time or recurring basis.

See what Frontline can do for your company.

Learn how you can track, manage, and automate everything from regulatory compliance audits to safety inspections with Frontline’s EHS solutions.