CASE STUDY

How NCTI improved process safety with Frontline MOC 

Using Frontline MOC, Nippon Chemical Texas Incorporated transformed process safety by creating a robust system for compliance, operational visibility, and enhanced safety culture.

Meet NCTI

Nippon Chemical Texas Incorporated is a leader in the chemical industry, known for pioneering the global market on new chemical formulations. Over the years, NCTI has expanded its operations, creating the need for a more reliable and scalable solution for managing process safety.

Industry: Chemical Manufacturing

Company Size: 100+ employees

Challenges: Enhancing process safety compliance and reducing downtime

Solutions: Frontline MOC, Frontline ACT, Frontline LMS

Compliance gaps and system inefficiencies  

Before implementing Frontline MOC, Nippon Chemical Texas Incorporated faced several challenges with their existing tools: 

  • Compliance risks: Previous solutions only allowed single-user approvals, leading to incomplete compliance documentation and limited accountability. 
  • System downtime: Frequent system crashes disrupted workflows and caused unacceptable delays. 
  • Scalability issues: As operations grew, their outdated processes struggled to keep up, risking safety and operational efficiency. 

These inefficiencies posed significant risks to both NCTI’s compliance and safety culture. 

A smarter approach to process safety  

To address these issues, NCTI adopted Frontline’s MOC software—a solution tailored to meet the demands of their growing facility while maintaining their safety standards. Key features of Frontline MOC included: 

  • Multi-approval workflow: Ensuring all MOCs undergo thorough, multi-disciplinary reviews. 
  • Automated notifications: Keeping all stakeholders informed in real-time, improving accountability. 
  • Centralized data management: Enabling seamless tracking and documentation for audits and future reference. 

Unlocking compliance, safety, and efficiency  

By integrating Frontline’s MOC software, NCTI achieved remarkable improvements in compliance, efficiency, and safety: 

  • Enhanced operational efficiency: Automated workflows reduced delays in project approvals, minimizing downtime and accelerating project completion. 
  • Improved compliance and safety culture: The system ensured NCTI met all regulatory requirements, fostering greater employee involvement in safety practices. 
  • Proactive risk management: Comprehensive records helped identify and mitigate potential risks before they escalated. 

Zero injuries and streamlined operations 

Since implementing Frontline’s MOC system, NCTI has seen significant outcomes: 

  • Zero recordable injuries: Over three years without a recordable injury, aligning with the timeline of adopting our software.
  • Streamlined audits: A more robust audit trail enhanced transparency and professionalism, leading to successful regulatory inspections. 
  • Cost savings: Avoiding steep fines and penalties due to improved compliance and reduced operational inefficiencies. 

Dennis Cranfill, EHS Manager at NCTI, shared, “The Frontline support team is exceptionally responsive and knowledgeable, assisting whenever needed. Over the last 3 years, we have made numerous changes to our system, and they have always been very responsive to our requests.” 

A partnership for continuous improvement

NCTI continues to partner with Frontline to refine and improve their processes, including ongoing enhancements to their incident management workflow. Through Frontline’s scalable solutions, NCTI is strengthening their compliance efforts and improving risk mitigation strategies.

Put the pen down and switch to Frontline

From the day you implement our software system, you’ll be able to manage important components of your EHS program and track your team’s progress.