CASE STUDY
The City of Las Vegas saves time by investing in the Frontline MOC tool
The City of Las Vegas Public Works Environmental Division used Frontline MOC to standardize its change management approach and free up valuable time.
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Meet the Las Vegas Environmental Division
The City of Las Vegas (CLV) Public Works Environmental Divisions’ mission is to provide sustainable and cost-effective infrastructure services to Las Vegas residents, all while serving the great city.
It also provides coordination and compliance with environmental laws, regulations, and permit requirements.
Industry: Wastewater Treatment
Company Size: 100+ employees
Challenges: Tracking MOC process completely by hand
Solutions: Frontline MOC
Overwhelmed by MOC compliance
The City of Las Vegas’ Public Works Environmental Division operates three wastewater treatment facilities that serve the city’s residents. And as anyone who works in municipal services within Las Vegas knows, there are a lot of variables at play.
From managing contract workers to meeting regulatory requirements, it can be really difficult to oversee everything by hand. And for the Environmental Division’s HSE/EHS program, this has certainly been the case.
One of the biggest challenges they’ve faced is overseeing compliance with OSHA’s management of change requirements. After implementing their own approach, they quickly realized how hard it was to track MOC activities for the city by hand.
And because manual tracking took up so much time, they decided to look for a digital tracking system instead. That’s where we stepped in to help.
Optimizing the MOC process
The biggest way we’ve helped the Environmental Division is by providing a standard workflow. Our software solution, Frontline MOC, prompts users to follow the exact same process every time they start work on a new change request. Our workflow includes the following steps:
- Pre-approval (optional)
- New
- Evaluation (optional)
- Collaboration (optional)
- Approval
- Implementation
- Startup
With this workflow in place, the Environmental Division no longer has to track progress by hand for the City of Las Vegas. This eliminates all the time people spent emailing, talking, and attending meetings to get changes implemented. Instead, all the change activities take place in a central hub.
The other big benefit of this digital solution is that it takes away the documentation burden. Because all records update and back up to the cloud, they don’t have to manage physical files anymore. This has virtually eliminated the issue of people unknowingly working on the same tasks or working off outdated documents.
With the help of our MOC tool, the Environmental Division can focus its attention on finding new ways to serve its city, all while maintaining compliance with regulatory standards.
“The onboarding process was incredibly pleasant, and I was able to roll out the software to a team of about 80 people with a minimal amount of training.”
Aly Mikos, Business Specialist
